For e-commerce
An AI Chief Delivery Officer for e-commerce brands
Own-shop plus marketplaces, read-only into your stack, answers in your own numbers - not another dashboard.
CDO Agent is an AI operations director for e-commerce brands running their own e-shop plus one to three marketplaces. It connects read-only to your e-shop, ERP, warehouse and accounting, assembles the full context, and answers questions across margin, pricing, channel economics, logistics and returns with concrete next steps grounded in your numbers. Built for B2C / D2C teams doing EUR 5-50M a year who do not have a full analytics function in-house.
The problem
What slows this team down
Gross margin per SKU is buried across the e-shop, the ERP and three marketplace settlement reports, so nobody actually knows where margin leaks.
Marketplace fees, returns and ad spend quietly turn "bestsellers" into loss-makers, and you only find out at quarter-end.
Carrier invoices, fuel surcharges and last-mile mix are never audited against the contract.
Returns rate creeps up by category and no one has time to chase the root cause.
What you get
What the agent does for you
Margin and channel economics
True gross margin by SKU and category after marketplace fees, shipping, returns and discounts. Own-shop vs Allegro / Amazon / Mall / Kaufland economics side by side, channel cannibalisation, and a ranked list of where margin is actually leaking this month.
Pricing and promotions
Cost-plus floor audit so nothing sells below true landed cost, competitor price scrape, discount-erosion analysis, and the marketplace-fee impact of every price point before you publish it.
Logistics and returns
Carrier-contract audit against PPL, Zasilkovna, GLS, DPD and pan-EU carriers, fuel-surcharge checks, last-mile mix, plus returns-rate root cause benchmarked against fashion and electronics norms.
Day one
Questions you can ask
E-commerce
Which 20 SKUs lost the most gross margin last month, and why?
E-commerce
After Allegro fees and returns, is this category still profitable?
E-commerce
Is my PPL contract competitive, or am I overpaying on the fuel surcharge?
E-commerce
What is driving the returns spike in apparel, and what would fix it?
Every answer comes back in your own numbers, with a clear next step.
Connectors
Connects read-only to your stack
Typical systems this team runs. Every connector is read-only - the agent reads and analyses, but can never write back.
ShopifyShoptetMagentoVTEXAllegro / Amazon / MallAbra / Pohoda / Money S5ShipHero
FAQ
Common questions
- Does it write anything back to my e-shop or ERP?
- No. Every connector is read-only (HTTP GET / HEAD only), enforced at the type-system level and by a database trigger. The agent can read and analyse your data but can never change an order, a price or a stock level.
- Can it work across my own shop and marketplaces at once?
- Yes. It assembles context across your own e-shop and connected marketplaces plus the ERP and warehouse, so margin and channel answers reflect the whole picture rather than one silo.
- How fast is the first useful answer?
- You connect a source in a few minutes and ask a question. A typical question costs 3-8 credits; the 250 free trial credits cover plenty of real analysis before you decide.
More
Other industries
B2B wholesale
An AI Chief Delivery Officer for B2B wholesale distributors
Per-customer pricing, credit limits, MOQ and allocation - analysed across your ERP and warehouse, read-only.
Read moreProduction
An AI Chief Delivery Officer for production companies
BOM cost rollup, supplier lead time and run planning - across your ERP and warehouse, read-only.
Read moreTry it on your own numbers
250 free credits, no card. Connect a source, ask a real question, and see the answer in your data.